A recent report by Forrester Research, Inc. states that three key forces are reshaping the enterprise resource planning (ERP) market: the growing demands of global businesses; the increasing need for industry-specific functionality; and the expanding use of newer technologies like mobile apps.
This understanding is crucial to an informed application strategy as ERP becomes much more modular and achieves a balance between a core set of standard functionalities and a variety of plug-in functional components, each of which will focus on one or more elements of a particular ERP business process.
Tribute, Inc. has long adopted this strategy, focusing on engineering features for the fluid power, power transmission, rubber product, automation and motion control marketplace and partnering with experts in their fields to provide customers a wide range of complementary tools.
One of these partners is Rubber Tree Systems, a provider of sales force mobilization for ERP systems. Tribute and TrulinX software is integrated with Rubber Tree System’s MoBI-ERP solution so customers can easily view their sales dashboard with sales, order, quote, PO and vendor data in one place.
This integration (Tribute Mobile and TrulinX Mobile) provides comprehensive customer detail on your mobile device, enabling customers to view customer detail in one screen - addresses, tasks, contacts, phone numbers, AR, sales, open order and quotes, as well as item history. With the comprehensive customer overview screen, you can walk into a customer and know the status on every transaction in your back end ERP system.
With their detailed order and quote screens, you can answer your customer’s questions about orders, quotes, shipments, AR and more face to face instead of calling the office and making your customer wait for the answer.
You can use the easy Mobile Alert Setup function to setup specific alerts based on dollar amounts, margins, customer inactivity and more. Not only can the user manage their global alerts for all named accounts, but they can also manage individual customer alerts for accounts that may need more detailed attention.
The Universal Search function allows you to instantly search all customers, prospects, orders, and quotes in one simple box.
Rubber Tree Systems also offers Customer Connect, a service that allows a distributor’s customers to access a secure web portal to view their account information such as: Open Orders, Open Quotes, Purchases, & A/R Information.